/* Modern CSS - Mobile First */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap');

:root {
  --primary: #0d6efd;
  --primary-dark: #0a58ca;
  --success: #198754;
  --warning: #ffc107;
  --danger: #dc3545;
  --gray-100: #f8f9fa;
  --gray-200: #e9ecef;
  --gray-300: #dee2e6;
  --gray-400: #ced4da;
  --gray-500: #adb5bd;
  --gray-600: #6c757d;
  --gray-700: #495057;
  --gray-800: #343a40;
  --gray-900: #212529;

  /* === NAVBAR & MENU COLORS === */
  --navbar-bg: #9f2d0d;              /* Sfondo navbar */
  --navbar-brand-color: #eba923;    /* Colore brand (Supporto Tecnico PGR) */
  --navbar-text-color: #ffaf2f;     /* Colore testo utente */
  --nav-btn-bg: rgba(255,255,255,0.15);  /* Sfondo pulsanti menu */
  --nav-btn-bg-hover: rgba(255,255,255,0.25);  /* Sfondo pulsanti hover */
  --nav-btn-color: #ffffff;          /* Colore testo pulsanti */
  --nav-btn-border: rgba(255,255,255,0.3);  /* Bordo pulsanti outline */
  --nav-btn-border-hover: rgba(255,255,255,0.6);  /* Bordo pulsanti outline hover */

  /* === CHAT THEME (ticket) === */
  --chat-bg: url('../images/bgchat.jpg');               /* Background area chat */
  --chat-msg-self-bg: #c0dfa9;      /* Bubble messaggi propri */
  --chat-msg-self-color: #1a1a1a;
  --chat-msg-other-bg: #e0c19d;     /* Bubble messaggi interlocutori (con nick) */
  --chat-msg-other-color: #1a1a1a;
  --chat-msg-anon-bg: #a8b0c6;       /* Bubble supporto anonimo */
  --chat-msg-anon-color: #1a1a1a;

  /* === CHAT GRUPPO === */
  --gchat-self-bg: #536d52;  /* Propri messaggi: grigio scuro (RGB: 52,58,64) */
  --gchat-self-color: #f2fd88;
  --gchat-other-bg: #045104;  /* Messaggi altrui: verde brillante (RGB: 34,255,34) — modificabile */
  --gchat-other-color: #bdf8a7;
}

* {
  box-sizing: border-box;
}

body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  line-height: 1.6;
  color: var(--gray-800);
}

/* Navbar customization */
.navbar-dark {
  background-color: var(--navbar-bg) !important;
}

.navbar-brand {
  color: var(--navbar-brand-color) !important;
  border: 2px solid var(--navbar-brand-color);
  padding: 6px 16px;
  border-radius: 8px;
  background-color: transparent;
  transition: all 0.2s ease;
}

.navbar-brand:hover {
  color: var(--navbar-brand-color) !important;
  background-color: rgba(255,255,255,0.1);
  border-color: var(--navbar-brand-color);
}

#currentUser {
  color: var(--navbar-text-color) !important;
}

/* Navbar buttons */
.navbar .btn-outline-light {
  background-color: var(--nav-btn-bg);
  border-color: var(--nav-btn-border);
  color: var(--nav-btn-color);
}

.navbar .btn-outline-light:hover {
  background-color: var(--nav-btn-bg-hover);
  border-color: var(--nav-btn-border-hover);
  color: var(--nav-btn-color);
}

.navbar .btn-primary {
  background-color: var(--nav-btn-bg);
  border-color: var(--nav-btn-border);
  color: var(--nav-btn-color);
}

.navbar .btn-primary:hover {
  background-color: var(--nav-btn-bg-hover);
  border-color: var(--nav-btn-border-hover);
  color: var(--nav-btn-color);
}

.navbar .btn-warning {
  background-color: var(--warning);
  border-color: var(--warning);
  color: var(--gray-900);
}

.navbar .btn-warning:hover {
  background-color: #e0a800;
  border-color: #d39e00;
  color: var(--gray-900);
}

/* Card improvements */
.card {
  border: 1px solid var(--gray-200);
  border-radius: 12px;
  transition: box-shadow 0.2s ease;
}

.card:hover {
  box-shadow: 0 4px 12px rgba(0,0,0,0.1);
}

.card-header {
  border-bottom: 1px solid var(--gray-200);
  border-radius: 12px 12px 0 0 !important;
}

.card-footer {
  border-top: 1px solid var(--gray-200);
  border-radius: 0 0 12px 12px !important;
}

/* Chat background */
#messagesContainer {
  background: var(--chat-bg);
  border-radius: 8px;
  padding: 16px;
  min-height: 200px;
}

/* Message bubbles */
.message-bubble {
  padding: 10px 14px;
  border-radius: 12px;
  margin-bottom: 8px;
  width: 80%;
  word-wrap: break-word;
  box-shadow: 0 1px 2px rgba(0,0,0,0.15);
  position: relative;
  clear: both;
}

/* Propri messaggi - destra */
.message-user {
  background: var(--chat-msg-self-bg);
  color: var(--chat-msg-self-color);
  margin-left: auto;
  margin-right: 0;
  border-bottom-right-radius: 3px;
  text-align: right;
}

/* Messaggi interlocutori (support autenticato) - sinistra */
.message-support {
  background: var(--chat-msg-other-bg);
  color: var(--chat-msg-other-color);
  margin-right: auto;
  margin-left: 0;
  border-bottom-left-radius: 3px;
  text-align: left;
}

/* Messaggi interlocutori (support anonimo) - sinistra */
.message-anonymous {
  background: var(--chat-msg-anon-bg);
  color: var(--chat-msg-anon-color);
  margin-right: auto;
  margin-left: 0;
  border-bottom-left-radius: 3px;
  text-align: left;
}

.message-meta {
  display: inline-flex;
  align-items: baseline;
  gap: 6px;
  border: 1.5px solid rgba(255,255,255,0.7);
  border-radius: 20px;
  padding: 2px 10px;
  margin-bottom: 6px;
}

.message-user .message-meta {
  background: var(--chat-msg-self-bg);
}

.message-support .message-meta {
  background: var(--chat-msg-other-bg);
}

.message-anonymous .message-meta {
  background: var(--chat-msg-anon-bg);
}

.message-nick {
  font-size: 0.85rem;
  font-weight: 700;
}

.message-date {
  font-size: 0.68rem;
  font-weight: 400;
  opacity: 0.65;
}

/* Status badges */
.status-open {
  background: var(--success);
}

.status-in_progress {
  background: var(--warning);
  color: var(--gray-900);
}

.status-completed {
  background: var(--gray-600);
}

/* Ticket card */
.ticket-card {
  cursor: pointer;
  transition: all 0.2s ease;
}

.ticket-card:hover {
  transform: translateY(-2px);
  box-shadow: 0 6px 16px rgba(0,0,0,0.12);
}

/* Responsive */
@media (max-width: 768px) {
  .container {
    padding: 0 15px;
  }
  
  .message-bubble {
    max-width: 95%;
  }
}

/* Scrollbar */
::-webkit-scrollbar {
  width: 8px;
  height: 8px;
}

::-webkit-scrollbar-track {
  background: var(--gray-100);
  border-radius: 4px;
}

::-webkit-scrollbar-thumb {
  background: var(--gray-400);
  border-radius: 4px;
}

::-webkit-scrollbar-thumb:hover {
  background: var(--gray-500);
}

/* === Chat di gruppo: input placeholder === */
#chatInput::placeholder {
  opacity: 0.4;
}

/* === Mobile Card View for Tickets (under 430px) === */
@media (max-width: 430px) {
  .table-responsive .table {
    display: block;
  }
  .table-responsive .table thead {
    display: none;
  }
  .table-responsive .table tbody,
  .table-responsive .table tr,
  .table-responsive .table td {
    display: block;
    width: 100%;
  }
  .table-responsive .table tr {
    margin-bottom: 1rem;
    border: 1px solid var(--gray-300);
    border-radius: 8px;
    padding: 1rem;
    background: white;
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
  }
  .table-responsive .table td {
    padding: 0.5rem 0;
    text-align: left;
    border: none;
  }
  .table-responsive .table td::before {
    content: attr(data-label);
    font-weight: 600;
    margin-right: 0.5rem;
    color: var(--gray-600);
  }
}

/* === Chat di gruppo: bubble === */
.gchat-self {
  background: var(--gchat-self-bg);
  color: var(--gchat-self-color);
  margin-left: auto;
  margin-right: 0;
  border-radius: 12px;
  border-bottom-right-radius: 3px;
  max-width: 72%;
  padding: 8px 12px;
  word-break: break-word;
}
.gchat-other {
  background: var(--gchat-other-bg);
  color: var(--gchat-other-color);
  margin-right: auto;
  margin-left: 0;
  border-radius: 12px;
  border-bottom-left-radius: 3px;
  max-width: 72%;
  padding: 8px 12px;
  word-break: break-word;
}
.gchat-self .message-meta {
  display: inline-block;
  background: #000000;
  color: #ffffff;
  font-size: 0.72rem;
  font-weight: 600;
  padding: 1px 7px;
  border-radius: 20px;
  margin-bottom: 4px;
}
.gchat-other .message-meta {
  display: inline-block;
  background: #ffffff;
  color: #7a0000;
  font-size: 0.72rem;
  font-weight: 600;
  padding: 1px 7px;
  border-radius: 20px;
  margin-bottom: 4px;
}

/* Welcome page cards */
.welcome-card {
  transition: transform 0.15s ease, box-shadow 0.15s ease;
  border-radius: 16px !important;
}
.welcome-card:hover {
  transform: translateY(-4px);
  box-shadow: 0 8px 24px rgba(0,0,0,0.12) !important;
}

/* Ticket status badge - large and readable */
#ticketStatus {
  font-size: 0.95rem;
  font-weight: 600;
  padding: 6px 16px;
  border-radius: 20px;
  letter-spacing: 0.03em;
}

/* Textarea placeholder faded */
#messageForm textarea::placeholder {
  color: var(--gray-400);
  font-size: 0.8rem;
}

/* Animations */
@keyframes fadeIn {
  from { opacity: 0; transform: translateY(10px); }
  to { opacity: 1; transform: translateY(0); }
}

.fade-in {
  animation: fadeIn 0.3s ease;
}

/* Emoji Picker Styles */
#emojiPicker {
  position: fixed;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  z-index: 2000;
  margin: 0;
  max-width: 90vw;
}

.emoji-btn {
  font-size: 1.5rem;
  padding: 0.25rem 0.5rem;
  min-width: 40px;
  height: 40px;
  border: 1px solid var(--gray-300);
  border-radius: 6px;
  background-color: white;
  cursor: pointer;
  transition: all 0.2s ease;
}

.emoji-btn:hover {
  background-color: var(--gray-100);
  transform: scale(1.1);
  border-color: var(--gray-400);
}

.emoji-btn:active {
  transform: scale(0.95);
}